Tourism and hospitality management Essay Example | Topics and Well Written Essays - 750 words

Tourism and hospitality way - Essay ExampleHospitality prudence is one of the key areas which can define the overall fighting of the firms working in the hospitality industry. Over the period of time, firms which have been able to develop better anxiety of its resources have been successful in developing crucial free-enterprise(a) advantages over their competitors. This report has presented a effected analysis of different issues pertaining to two different services providers in the industry. The overall purpose was to check and probe whether different aspects of hospitality focal point and project management are carried egress in accordance with the best practices. A visit to Sheraton Hotel suggested that the hotel has good quality hygiene food, better services, safety management as strong as the roles and responsibilities are adequately defined. This has allowed the hotel to develop a system under which different activities are carried out in accordance with the laid do wn policies and procedures. This was done in order to get a firsthand information about the best practices adapted by the industry leading schemes. Crystal Clear use, our close assignment, however, showed somewhat a different scenario as the resort faced different issues such as large number management, diversity, customer services as well as communication between the employees. Due to diversity of the employees, Resort is facing different challenges and as such requires complete change in the overall attitude of the management in shaping its overall competitive advantage within the industry.... ike work place diversity , step-down the conflict between the employees as well as improve communication between them requires that the Resort moldiness develop better strategies as well as work environment in order to underwrite that it can operate on the long term basis besides become more competitive in the industry. It is withal critical that Resorts must be able to implement bett er conflict management practices in order to ensure that it can deliver better customer services to its customers. Overall the organization rents a direction- a new strategy to ensure that it has put in place important changes. This would include better management of HR resources, better running(a) broadcastning as well as the adequate and effective conflict management system. Develop and Implement Operational Plans Appendix A The need for Operational Plans Operational plans are considered as the sub-set of the overall strategic framework of the organization and require meticulous compliance with the overall strategy of the firm. It not only defines the short term goals and objectives to be achieved but also outline as to how and what scatters of the overall strategy of the firm needs to be operationalized. A well-developed operational plan is considered as essential for the development and approval of the operational budget of the organization. A well-developed operational plan therefrom provides answers to questions like how to measure the progress and where firm intends to go. This approach therefore makes operational plans an important part of the overall strategy execution of the firm. A clear and well prepared operational plan therefore helps firms to set clear objectives, overall activities to be delivered as well as desired outcomes. Appendix B Internal and External Factors In order to better prepare